Refund Policy

Last Updated: Jan 1, 2025

Welcome to RajimulIslamJoy Website. We value your satisfaction and strive to provide high-quality services. Please read our refund policy carefully before making a purchase.

1. Eligibility for Refunds

Refund requests may be considered under the following circumstances:

• The service was not delivered as agreed.
• A duplicate payment was made by mistake.
• The project was canceled before any work was started.
• Technical issues on our side prevented delivery of the purchased service.

Refund requests must be submitted within 7 days of the purchase date.

2. Non-Refundable Services

Refunds will not be provided for:

• Completed digital services.
• Delivered website design or development work.
• SEO services that have already been performed.
• Custom Shopify development or customization projects after work has started.
• Change of mind after project started or completion.
• Delays caused by the client's failure to provide required information or feedback.

3. Refund Process

To request a refund, please contact us at:

Email: hello@rajimulislamjoy.com

Include:

• Your full name
• Order number
• Date of purchase
• Reason for the refund request

We will review your request and respond within 3–5 business days.

4. Approved Refunds

If your refund is approved:

• Refunds will be issued to the original payment method.
• Processing times may vary depending on your bank or payment provider.
• Refunds typically appear within 5–10 business days.

5. Chargebacks

Customers are encouraged to contact us first before initiating a chargeback. We will work to resolve any concerns quickly and fairly.

6. Contact Information

If you have any questions regarding this Refund Policy, please contact:

Rajimul Islam Joy Website
Email: hello@rajimulislamjoy.com
Website: rajimulislamjoy.com

By purchasing our services, you agree to this Refund Policy. This policy helps set clear expectations for both parties and supports a transparent purchasing experience.