Refund Policy
Last Updated: Jan 1, 2025
Welcome to RajimulIslamJoy Website. We value your satisfaction and strive to provide high-quality services. Please read our refund policy carefully before making a purchase.
- Eligibility for Refunds
Refund requests may be considered under the following circumstances:
The service was not delivered as agreed.
A duplicate payment was made by mistake.
The project was canceled before any work was started.
Technical issues on our side prevented delivery of the purchased service.
Refund requests must be submitted within 7 days of the purchase date.
- Non-Refundable Services
Refunds will not be provided for:
Completed digital services.
Delivered website design or development work.
SEO services that have already been performed.
Custom Shopify development or customization projects after work has started.
Change of mind after project started or completion.
Delays caused by the client’s failure to provide required information or feedback.
- Refund Process
To request a refund, please contact us at:
Email: hello@rajimulislamjoy.com
Include:
Your full name
Order number
Date of purchase
Reason for the refund request
We will review your request and respond within 3–5 business days.
- Approved Refunds
If your refund is approved:
Refunds will be issued to the original payment method.
Processing times may vary depending on your bank or payment provider.
Refunds typically appear within 5–10 business days.
- Chargebacks
Customers are encouraged to contact us first before initiating a chargeback. We will work to resolve any concerns quickly and fairly.
- Contact Information
If you have any questions regarding this Refund Policy, please contact:
Rajimul Islam Joy Website
Email: hello@rajimulislamjoy.com
Website: rajimulislamjoy.com
By purchasing our services, you agree to this Refund Policy. This policy helps set clear expectations for both parties and supports a transparent purchasing experience.